Servicing & Repairs

Watch Servicing

After purchasing your servicing option through our page, please return your watch to :

WT Author
The Workshop
Wem Business Park
Unit 4
Wem SY4 5JX

Please send us a brief message to state when the watch has been / is being sent making sure the product is insured and traceable, and suitably protected for transit. We cannot be held responsible for products that do not reach us, or reach us broken by the shipping solution.

When the watch service is completed we will ship it back to you for free.

We aim to return the watch back to you within 15 working days. Please note this time may increase at busy times of the year (leading up to Christmas).

If breakages occur to your item in our possession then it will be replaced by a like-for-like product.