We believe our products should be accessed at the same price wherever you are in the world. As a way to thank our global followers every product comes with FREE WORLDWIDE SHIPPING as standard.
Returns & Exchanges
W. T. Author uses a 28 day returns policy for returning non-faulty products.
Please get in touch with us before returning.
Unfortunately we cannot offer free returns on any UK or international orders; you will need to pay for items to be shipped back to W. T Author Ltd.
The item must be sent as a recorded delivery, and insured up to the value of the product to guarantee it’s return to us.
Domestic & International Returns Process
Follow the instructions below to return your item(s):
Return the product to us in a saleable condition.
Please ensure you mark whether you would like a refund or an exchange and reason for return.
Take your parcel(s) to your nearest Post Office and send to the following address:
W. T. Author Ltd. The Barley House, 3 Plaish Park Court, Plaish, Church Stretton, SY6 7HY
Domestic & International Exchange Process
If you would like to exchange any product from the site, please specify the style you would like to receive.
Please then follow the ‘Domestic & International Returns’ instructions.
Specify the reason for your exchange and follow the returns process above.
We aim to send your exchanged item within 2-3 weeks of receiving your item to the address above.
Again, the item must be sent as a recorded delivery, and insured up to the value of the product to guarantee its return.