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Servicing & Repairs

Watch Servicing

After purchasing your servicing option through our page, please return your watch to :

WT Author
The Workshop
Wem Business Park
Unit 4
Wem SY4 5JX

Please send us a brief message to state when the watch has been / is being sent making sure the product is insured and traceable, and suitably protected for transit. We cannot be held responsible for products that do not reach us, or reach us broken by the shipping solution.

When the watch service is completed we will ship it back to you for free.

We aim to return the watch back to you within 15 working days. Please note this time may increase at busy times of the year (leading up to Christmas).

If breakages occur to your item in our possession then it will be replaced by a like-for-like product.

Microbrand Watches

Get Help with Your Online Purchase

For any questions, including technical support:

Telephone +44 333 006 2496

Email workshop@wtauthor.com

Visit the Workshop

Interested in booking a face-to-face appointment in our workshop?

Sign up with WT Author for all the latest and book a slot today.

We’ll get back to you and help you find the perfect watch to add to your collection.

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